This promotion is operated and administered by Carlsberg Marston’s Brewing Company Limited (company number 00078439) (the Promoter). The Promoter has engaged XSEM Limited (company number 04654429), whose registered office is at Leigh House, St. Pauls Street, Leeds, LS1 2JT as its agent to fulfil and deliver the prize (Agent). The Promoter will process any personal data that you provide when participating in this promotion for the purposes of administering the promotion and selecting and notifying the winner in accordance with the terms and conditions relating to the promotion below (Terms and Conditions). The Agent will process any personal data provided by the winner and their guest for the purposes of arranging and fulfilling the prize.
The Terms and Conditions are the legal basis for the Promoter's and the Agent’s processing. If you do not provide your personal data, the Promoter cannot process your entry, enter you into the promotion or notify you if you have won and the Agent cannot fulfil your prize. If your guest does not provide their personal data, then they cannot be included in the prize.
If you win the prize, then the Promoter will:
make your name and county available, as a winner, on the Promoter's website and/or to people requesting that information in accordance with the Terms and Conditions, in line with the Promoter's responsibilities under the UK Code of Non-broadcast Advertising and Direct & Promotional Marketing. If you do not want your name made available, please inform the Promoter using the contact details in paragraph 9 (but please note the Promoter may still share this information with the Advertising Standards Authority if required to do so); and
share your personal data with the Agent to arrange fulfilment and delivery of the prize.
If you win the prize, the Agent will request and process your personal data (and the personal data of your guest) for the purposes of fulfilling and delivering the prize only.
If you are not successful in winning a prize, the Promoter will delete the personal data you have shared when participating in this promotion promptly after the prize has been awarded and distributed. If you are successful (or you are the guest of the winner), then the Promoter will not keep your personal data for any longer than it needs to, either to comply with the law or to fulfil its obligations to you and other third parties. The Promoter will however continue to process any personal data it already holds about you in connection with any existing contract between you and the Promoter for the supply of goods. Such personal data will be processed by the Promoter in accordance with its Privacy Notification, which is available here: https://www.carlsbergmarstons.co.uk/privacy-notification/.
If you are successful in winning the prize, the Agent will not keep your personal data for any longer than it needs to, either to comply with the law or to fulfil its obligations to you and other third parties.
Other than detailed above, neither the Promoter or the Agent will disclose or share your personal data (or, if you win, the personal data of your guest) with any third party other than those who are engaged by the Promoter or the Agent to administer the competition and fulfil the prize. Your personal data (and, if you win, the personal data of your guest) may be sent to countries outside of the European Economic Area where the Promoter's and/or the Agent’s (or its third parties') processing equipment is located in another country or where fulfilment of the prize happens in another country, but the Promoter and/or the Agent will ensure that any transfer happens in accordance with applicable law.
Entrants (and the winner’s guest) have various rights regarding their personal data which the Promoter holds about them:
a right to request a copy of that data;
a right to require that the Promoter erases your data (but note that this will automatically remove your entry from the promotion and, if you are a winner or a winner’s guest, will mean that you cannot receive or take up a prize);
a right to amend your data; and
the right to ask us to port (transfer) your data directly to you or another organisation.
To exercise any of these rights, please email the Promoter at [email protected] or the Agent at [email protected]. You will need to make your request in writing, specifying the action that you want the Promoter to take and enclose proof of your identity.
If you believe that the Promoter or the Agent is not treating your personal data in accordance with the law, you have a right to lodge a complaint with the Information Commissioner's Office. You can find more details at their website https://ico.org.uk/.
For more information about the Promoter’s treatment of your personal data, please consult its Privacy Notification, which is available here. For more information about the Agent’s treatment of foreigners innovator, please consult its data protection policy, which is available here.
TERMS AND CONDITIONS
This incentive promotion is open to all tenants of licensed premises within the Heavitree Brewery PLC pub estate in England (Entrants).
The Promoter may remove entries and forfeit applicable prizes where an Entrant is not permitted to participate in the promotion. The Promoter reserves the right to verify the eligibility of Entrants and may require such information as it considers reasonably necessary for this purpose. A prize may be withheld until the Promoter is satisfied with the verification.
How to Enter
This promotion starts at 00:00 on 1st October 2023. To qualify for entry into this promotion, all Entrants must have completed the steps required by paragraph 4 below by no later than 23:59 on 7th April 2024 (Closing Date).
To enter this promotion, Entrants must:
submit a “Request for Work” to install Carlsberg Danish Pilsner (Product) at their licensed premises to their Heavitree Business Development Manager between 1st October 2023 and 31st December 2023; and
order at least 1x 11-gallon keg of the Product each week for a period of not less than 12 weeks by the Closing Date.
All orders for the Product placed by Entrants in compliance with paragraph 4(b) above must have been received by the Promoter and the Products delivered to the Entrant’s licensed premises by the Closing Date to qualify for entry. The Promoter accepts no responsibility for entries, orders or deliveries that are delayed, corrupted or not completed or received by the Closing Date for any reason outside of the reasonable control of the Promoter. Proof of orders being submitted shall not be deemed to be proof of receipt of an entry.
There is a maximum of one entry per Entrant for the duration of the promotion.
Any instructions provided at the point of entry form part of these Terms and Conditions. In the event of a conflict, these Terms and Conditions take precedence.
Entries not complying with these Terms and Conditions will be invalid.
All Entrants who have complied with the entry requirements set out at paragraphs 4 and 5 above will be entered into a random prize draw (Prize Draw) to win a 2-night holiday to Copenhagen for the winner and one guest (both of whom must be aged 18 years or older) (Prize). There is one prize available to be won.
The Prize includes the following:
pre-booked return flights from the UK departing from either Bristol Airport, Birmingham Airport, London Heathrow Airport or London Gatwick Airport to Copenhagen, Denmark in standard economy class (inclusive of taxes and up to one-piece of cabin baggage per person if and to the extent permitted by the airline without additional charges as part of an economy class ticket). No additional baggage is included. There is no flight alternative. The winner and their guest must travel together on the same flight;
airport transfers at destination;
hotel accommodation of at least 3* on a bed and breakfast basis at a hotel allocated by the Agent for 2 nights, with the winner and their guest sharing a twin room or equivalent; and
an organised tour of the Carlsberg Brewery, Copenhagen (Brewery Tour).
The Prize will depart on a Tuesday and return on a Thursday. The Prize must be taken on a date to be agreed between the winner and the Agent (acting on behalf of the Promoter) between 7th May 2024 and 27th June 2024 as soon as practicable after the winner has been drawn (Travel Date). The Agent will use reasonable endeavours to book the Prize on the winner’s preferred Travel Date; however, travel and accommodation are subject to availability and the winner acknowledges that their preferred date may not be available. Once fixed and notified to the winner by the Agent, the Travel Date will not be altered or amended save for in exceptional circumstances beyond the Promoter’s control. To redeem the Prize, the winner and their guest must be available to travel on the Travel Date.
All elements of the Prize must be taken over the same two nights. The Promoter will not be liable to pay any sums in excess of the Prize value which arise as a result of any associated travel delays or cancellations.
The Agent will, on behalf of the Promoter, arrange and manage all travel, accommodation and the Brewery Tour. The winner and their guest must provide all reasonable assistance and necessary documentation / information to the Agent for such purposes. A valid credit or debit card may be required as a security deposit when checking into accommodation.
The winner and their guest must provide their own travel insurance and supply proof of insurance to the Agent upon request.
The winner and their guest must legally be able to depart from the UK, travel to Copenhagen, Denmark and re-enter the UK and will be responsible for obtaining all necessary visas and other documentation required for these purposes. Valid passports for the winner and their guest will also be required.
Use of the Prize is subject to any government mandates, restrictions or guidance in respect of COVID-19 or any other public health emergency, together with any airline(s) regulations and policies, that are in force during the selected dates of travel (Government Requirements). The winner and their guest must ensure that they are aware of all Government Requirements which apply in the UK and Copenhagen, Denmark and in relation to any airline(s) with whom the winner and their guest will travel, and are solely responsible for ensuring that they can both comply with the same. The Promoter will not be liable to the winner or their guest if the Prize cannot be taken up due to their failure to observe any Government Requirements.
In the event that Government Requirements prohibit the Prize from being fulfilled on the Travel Date through no fault of the winner or their guest, the Travel Date will be re-arranged for an alternative date no later than 12 months from the original Travel Date.
Entry to the Carlsberg Brewery and participation in the Brewery Tour is subject to any regulations, terms and conditions in force at the brewery from time. The winner and their guest will also be required to bring and carry valid photographic identification to the Brewery Tour to prove that they are the designated Prize holders and confirm they are both aged 18 years or older. Failure to produce valid identification at the request of brewery staff members may result in participation in the Brewery Tour being refused. The Promoter will not be responsible for refusal of participation resulting from any failure of the winner or their guest to comply with this paragraph.
The Promoter will accept no liability for any aspect of the Prize being withdrawn or amended by third party suppliers.
Unless otherwise stated, any expenses incurred by the winner or their guest with regard to the general use and/or enjoyment of a Prize (including airport transfers / public transport in the UK and all food/drink expenses) are the sole responsibility of the winner and their guest.
Any further Prize details will be confirmed when the winner is contacted.
The Prize is non-transferable and no cash or other alternative will be offered.
Winner Selection and Notification
All valid entries received by the Closing Date will be entered into the Prize Draw, which will take place on 15th April 2024.
The winner will be the first entry drawn at random from all valid entries by an independent computer process that produces verifiably random results after the Closing Date and will be contacted by the Agent on behalf of the Promoter within one week of the Prize Draw taking place using the contact details held by the Promoter which are registered under the winner’s trading account with the Promoter.
To claim the Prize, the winner must confirm to the Agent that they wish to accept the Prize and provide their preferred Travel Date(s) to the Agent within seven days of being notified they have won. Once confirmed, the Agent will promptly request from the winner all information necessary to enable the Agent to book and fulfil the Prize (including the full names, addresses and passport numbers of the winner and their guest (Passenger Information)), which must be provided by the winner within seven days of request.
The winner and their guest must be aged 18 years or older. The winner must provide to the Agent on request a copy of their and their guest’s identification to confirm that they are over 18 before a Prize is awarded. If such identification shows that the winner is under 18 years old, the winner will be disqualified and a replacement winner will be drawn at the Promoter’s sole discretion. If such identification shows that the winner’s guest is under 18 years old, the winner will be asked to nominate a replacement guest. Valid identification must be provided to the Agent within seven days of request.
The Prize will be forfeited and a replacement winner, drawn at the same time, at the Promoter’s sole discretion, in the following events:
the winner does not claim the Prize as required by paragraph 25 above within seven days of being notified they have won;
the winner fails to provide Passenger Information or copies of valid identification for themselves and their guest within seven days of the Agent’s request;
the winner is disqualified under these Terms and Conditions; or
the winner is unable to take up the Prize on the Travel Date.
These Terms and Conditions will apply to any replacement winner and their guest.
The Promoter will not be responsible for any inability of the winner or their guest to take up a Prize.
To obtain details of the winning Entrant, please send an email containing the subject line “Heavitree St Austell Copehangen” to [email protected]. Entrants can object to disclosure or request that disclosure be limited in scope by contacting [email protected]. The Promoter (or the Agent acting on its behalf) may nevertheless disclose the information to the Advertising Standards Authority if required.
The Promoter reserves the right to suspend, cancel or amend this promotion and / or revise these Terms and Conditions at any time without giving prior notice and, by continuing to take part in the promotion subsequent to any revision, Entrants shall be deemed to have agreed to the amended terms.
The Promoter may disqualify entries deemed to be non-compliant with these Terms and Conditions or if it has any reason to believe that efforts have been made to distort the competitive process or spirit of the promotion. The Promoter’s decision as to any aspect of this promotion is final. No correspondence will be entered into.
By entering this promotion, each Entrant hereby warrants that all information submitted about them and (if they are a winner) their guest is true, current and complete.
Entry into this promotion is deemed acceptance of these Terms and Conditions.
If any provision of these Terms and Conditions is held invalid, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
This promotion and all issues arising out of it shall be governed in accordance with English law and is subject to the exclusive jurisdiction of the English courts.